Betting should be fun — nothing more, nothing less. Bouncing Ball gives you the tools, information, and support you need to stay in control and keep it that way.
Our Commitment
Responsible gaming is not just a policy at Bouncing Ball — it is built into the platform. Here is what we do to protect every player.
Set daily, weekly, or monthly deposit caps directly from your account settings. Once a limit is set, it takes effect immediately and can only be lowered — not raised — without a cooling-off period.
Bouncing Ball can notify you after a set period of continuous play. These reminders help you stay aware of how long you have been on the platform so you can take a break when you need one.
Need a short break? You can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is temporarily restricted and you cannot place bets or make deposits.
If you feel your gambling is getting out of hand, you can permanently self-exclude your Bouncing Ball account. This is a serious step — once activated, it cannot be reversed for a minimum of 6 months.
Set a maximum amount you are comfortable losing over a given period. When you reach your loss limit, Bouncing Ball will automatically prevent further betting until the period resets.
Every player must verify their age before they can deposit or bet on Bouncing Ball. We use strict KYC checks to ensure no one under 18 can access real-money gaming on our platform.
Player Tools
All of these tools are available free of charge inside your Bouncing Ball account. You do not need to contact support to use them — just log in and go to account settings.
Choose how much you can deposit per day, week, or month. Reductions apply instantly; increases require a 7-day waiting period.
Instant SetupSet a maximum session length. When your time is up, Bouncing Ball will prompt you to log out and take a break.
RecommendedPause your account for a short period — 1 day, 1 week, or 1 month — without permanently closing it.
ReversiblePermanently close your account for a minimum of 6 months. Contact our support team to activate this option.
PermanentResponsible gaming means enjoying betting as a form of entertainment — not as a way to make money, escape problems, or cope with stress. At Bouncing Ball, we believe that every player deserves to have fun without it costing them more than they can afford, either financially or emotionally.
The reality is that gambling always carries risk. The house has a mathematical edge on every game, and no strategy or system can guarantee consistent winnings over time. Understanding this is the first step to responsible gaming. When you play on Bouncing Ball, you should always treat any money you deposit as the cost of entertainment — just like buying a cinema ticket or going out for dinner.
Responsible gaming is not about playing less — it is about playing smart. Set a budget before you start, stick to it no matter what, and never chase losses. If you win, great. If you lose, accept it as part of the experience and walk away when your budget is done. That mindset is what keeps betting enjoyable for the long term.
Problem gambling can develop gradually and is not always easy to spot in yourself. Bouncing Ball encourages all players to regularly check in with their own habits and be honest about how gambling is affecting their life. Here are some warning signs that your gambling may be becoming a problem:
Spending more money on betting than you originally planned or can afford.
Chasing losses — betting more to try to win back money you have already lost.
Lying to family or friends about how much time or money you spend on gambling.
Feeling anxious, irritable, or restless when you are not able to gamble.
Neglecting work, studies, or family responsibilities because of gambling.
Borrowing money or selling belongings to fund your gambling activity.
Thinking about gambling constantly, even when you are doing other things.
Using gambling as a way to escape stress, depression, or personal problems.
Answer honestly — this is just for you. If you find yourself saying "yes" to several of these questions, it may be time to use one of Bouncing Ball's responsible gaming tools or speak to a professional.
Have you ever bet more than you could afford to lose in a single session?
Have you ever returned to gambling the next day to try to win back money you lost?
Have you ever hidden your gambling activity from people close to you?
Has gambling ever caused you to miss work, studies, or important family events?
Do you feel a strong urge to gamble when you are stressed, bored, or upset?
Have you ever borrowed money specifically to fund your gambling?
It looks like gambling may be affecting your life more than it should. Please consider using Bouncing Ball's self-exclusion tool or taking a break. You can also reach out to our support team — we are here to help, not to judge.
Bouncing Ball enforces a strict 18+ policy. Every new player must complete identity verification before they can deposit or place a bet. We use document checks and third-party verification services to confirm age. Any account found to belong to someone under 18 is immediately closed and all funds are returned.
We believe players make better decisions when they understand the games they are playing. Bouncing Ball provides clear information about return-to-player (RTP) percentages, house edge, and how each game works. There are no hidden mechanics or misleading promotions on our platform.
Bouncing Ball does not send aggressive bonus offers or promotional messages designed to pressure players into depositing more than they want to. Players who have activated responsible gaming tools or self-exclusion are automatically removed from all marketing communications.
Our customer support team is trained to identify signs of problem gambling and to respond with empathy and practical help. If a support agent notices concerning patterns in a player's account, they are authorised to proactively reach out and offer assistance.
Whether you are a new player or a long-time Bouncing Ball member, these practical habits will help you keep gambling in its proper place — as entertainment, not a financial strategy.
If you are concerned about your gambling or the gambling of someone you care about, please do not hesitate to reach out to the Bouncing Ball support team. We are available 24 hours a day, 7 days a week via live chat on the platform or by email.
Our support team can help you activate deposit limits, cooling-off periods, or self-exclusion. We can also point you toward professional support resources if you feel you need more help than we can provide directly.
You can also review our Terms and Conditions and Privacy Policy for full details on how we manage your account and protect your data.